Do parents need to download an app?
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No. Temhirt sends regular SMS to the parent's phone number. It works on every Ethiopian phone — feature phone or smartphone, any carrier.
Can teachers and the principal use it together?
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Yes. Principals see all classes; teachers only see the classes and subjects they're assigned to. Each teacher's grading screen is filtered to what they actually teach.
How do parents know which message is from our school?
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By default SMS arrives from the Easymaz platform sender. When your school is ready, we register your school's own name as the sender ID — parents see your school's name on every message.
Can I send messages in Amharic to some parents and English to others?
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Yes. Each parent has a language preference (Amharic by default). The same announcement goes out in Amharic to most parents and in English to those who picked English — automatically.
How do we pay?
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Through Chapa — Telebirr, CBE, mobile money, all major Ethiopian payment methods. Pay once per term; we never auto-charge you.
Is there a limit on how many SMS we can send?
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School Pass includes 5,000 SMS per month and 1,000 per day — comfortably enough for a school of 800 students sending daily attendance plus a few weekly announcements. If you need more in a month, buy a top-up bundle: 1,000 extra SMS for 850 ETB. Top-up credits never expire until used.
What about Ethiopian Calendar dates — does the system understand them?
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Yes. Every date picker — holidays, exam schedules, term boundaries — shows both the Ethiopian and Gregorian calendars side by side. Months default to Ethiopian for principals; switch to Gregorian with one click. Parents in SMS see whichever calendar your school sets as primary.
Will SMS still go through during power cuts or internet outages at the school?
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SMS is sent through Ethiopia's national SMS gateway, not the open internet, so a parent on Ethio Telecom or Safaricom receives it as long as their phone has signal — even on 2G in rural areas. If your school's internet is down when you compose the message, queue it from a phone hotspot; once submitted it's our responsibility to deliver.
Can we send messages for things other than grades and attendance — fees, exams, parent meetings?
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Yes. The Announcements composer handles any kind of message: term-fee reminders, exam dates, parent-meeting invitations, school-closure alerts, holiday wishes. Templates speed up the messages you send every term so you're not retyping the same wording each time.
How long does setup take? Do we need an IT person on staff?
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Most schools go from signup to first SMS in under 30 minutes. Upload your student list (CSV or paste in), assign teachers to classes, pick a template, send. The interface is built for principals — no IT background required. If you want help importing student records, email support and we'll do the first import for you.
When exactly do parents receive each kind of message?
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Different message types follow rules tuned to when they actually help: attendance ('Liya wasn't in school today') goes out the moment the teacher saves and is dropped if it can't reach the parent the same day. Grades and teacher notes wait until 5 PM so the family is together when the SMS lands. Announcements and fee reminders send within the 6 AM–9 PM window. If anything can't deliver inside its relevance window — power outage, daily cap, gateway hiccup — the system never ships stale news; expired messages are recorded in the SMS log so you know exactly what was held back, and parents only get fresh, actionable SMS.
More questions? Email us at
info@easymaz.com